I cannot thank Dr. Garneau and all the staff at Veterinary Specialty Center of Seattle for the care, kindness and compassion they have showed me and my dog, Coco, over the past 10 days. My dog was an emergency transfer from another emergency hospital; she had a broken leg that the vet from the other hospital said he has never seen before in his entire career and didn’t feel comfortable operating on it so they recommended me to Veterinary Specialty Center. As soon as I arrived at Veterinary Specialty Center, we were greeted by friendly staff members and my dog was taken right back to start treating her pain and getting her comfortable. Everyone I spoke with was knowledgeable, thorough and compassionate. Long story short, my dog was there for 4 nights and her surgery has been a great success. The entire time my dog was there, I was thoroughly kept up to date on how she was doing and anytime I called, I was immediately put in touch with the vet tech or Doctor tending to her and given an immediate and in-depth update. The discharge instructions were very thorough and the staff have continued to be great at answering my questions and concerns. I didn’t think the costs were outrageous, considering the complexity of the surgery and the amazing care my dog received while there. I hope no one has to have an emergency like this, but if they do, I highly recommend Veterinary Specialty Center.Mindy P.
I have been to this clinic twice in emergency situations with different animals. The doctors are wonderful and take time to gently explain treatment options and answer questions in potentially difficult situations. You can tell that they truly care. Due to the nature of the clinic (being an emergency clinic) you can expect to spend quite a bit of time here, but they will take your pet upon arrival and provide life sustaining care and triage. The staff are also good about tracking down updates if you’ve been waiting for some time. The waiting room has some complementary beverages and television to help pass the time and provide some comfort/distraction.
I felt that the prices were fair and reasonable and I was given choices along the way as to what kinds of tests and treatments would be administered.Tara E.
I was advised by the emergency vet to take my 11 year old pug to a neutologist after a 3 day stay in the ER. I called VCA on a Sunday in hopes to get him in as soon as possible. VCA called back to schedule an appt the for the following day. The scheduler was very friendly and answered my questions thoroughly. He gave me an estimate on the phone that seemed a bit high but I wanted my baby checked out right away so I agreed. We got to his appt a little early and everyone at check in was great. He had nurses coming over and saying hi the entire time we waited which was 35 minutes but we were 30 minutes early so that was great! We got to the room and his nurse really seemed to care and took the time to ask the probing questions. She took him away for some testing and a little while later he came back followed by the neurologist Dr Partnow. She was amazing she andwered all of my questions and explained all of the options even telling me that there was no need for the expensive procedure that I originally thought we were going in for (an MRI). After reading the reviews and hearing my original quote I thought we were going to have a bill well over 5k but walked out under 200 and have the information I needed.
Thank you VSC you have made it where this momma can sleep tonight!!Kimberly G.
What a scare we had this morning when our beloved miniature dachshund was accidently given people pills instead of canine ones. Our regular vet would not be in for several hours. We’ve been to VCA before with other pet emergencies, and what a comfort to know it’s here 24/7. If you are an animal owner in distress, this is the place to go. We did not have time to call ahead, however the Front Office staff paged for an immediate stat triage within seconds of our arrival. Care was now underway. The staff was courteous, attentive and patient. Other animal owners were arriving to the clinic too – some with appointments, and others like us in an emergency. All of the owners being treated in the same respectful, courteous manner we were.
The wait time was not long, and we were called to a treatment room to speak with Dr, Angelette. He was very thorough, personable and answered all of our questions. I was so at ease. All was good, and the scare was over soon.John N.
My dog, Ollie, had to have surgery for what we thought was a cancerous mass. Dr. Manashirova is a very gifted and talented surgeon and she did an amazing job with his surgery, especially when he opened up his sutures twice within a week. I was touched that she took the time to call me herself when the good news came that it was not cancer. All of the staff were extremely kind, welcoming and very caring. Ollie loved going there and the staff (especially Mark, Josh, Nicole and so many more techs as well as the entire front desk staff) went over and above in taking the time to get to know us, joke with me and make both Ollie & I feel comfortable and welcome. I cannot think of any place else I would trust with my furbabies care. I have already recommended them to my family and friends and will continue to do so.Jinnette O.
From the moment I made my first phone call all the way through my follow-up phone calls with questions about medication, I felt like every person here treated me and my pet with respect. Everyone took the time to make sure that all my questions were answered and I understood what my options were, including all associated costs. I don't have a single bad thing to say about my experience.
Hell, they even washed my cat box for me because he had vomited on the way there. I can't say enough good things about these guys.Chris S.